RETURNS

14-DAY RIGHT OF RETURN

The customer has the right to withdraw from the contract within 14 calendar days without giving any reason. Returned goods must be intact with retained tags. We do not accept products bearing traces of use.

Return address:

CasuAll MIROSŁAW SOCHACKI
ul. Twardowskiego 3
05-070 Sulejówek
POLAND 

If you wish to return, please contact us directly at online: reklamacje@casuall.pl

THE COST OF RETURN SHIPPING IS BORNE BY THE CUSTOMER

The cost of the return, will be deducted from the returned amount. 
Cost of return from Spain - PLN 57 / 13 euros

RETURN AT YOUR OWN EXPENSE

If you can't or don't want to use the convenient return option of DHL, you can send the goods back to us at your own expense. Please note that we do not accept COD shipments. You make the return at your own expense and your own responsibility. The cost is not refundable.

For returns from outside the European Union, the customer is responsible for the package until it reaches our warehouse.